Interacting With the Web: Like, Save, or Share?
21 Nov
As you surf the web, you often just close your browser and move on to the next page. But if you enjoyed the content, you probably want to extend your interaction with that page. I think you have three options: you can like the content, save it, or share it. Or maybe all three. I believe each of these actions serves a unique purpose and sites should allow users to take these actions easily.
Like says: “I appreciated this content.”
This post made me smile, that video made me laugh, your comment raises a valuable point. Facebook has this on posts and photos and has extended it to company pages. On social sharing sites like Reddit or Digg, you vote on content you like (with rules that vary for disliking content). There is a big player on the web that doesn’t allow this interaction: Twitter. You could argue that just following someone implies liking something on Twitter. Result: by expressing your like for content on the web, you encourage the content creator to keep producing.
Sharing says: “I believe this content will be valuable to others.”
I share stuff that I find interesting, informative, funny, relevant, or when I agree with something that is posted and want to pass it along to others. Usually, you have an idea of who would want to see this content. Via e-mail, you might forward it a few friends. On sites like Reddit or Digg, you submit content to specific communities. Twitter implements this idea through the retweet feature, but it has a weakness: you target all your followers, not a specific community. Tip: the less targeted the sharing is, the less effective it becomes. Spam people with content that isn’t relevant to them and they’ll stop paying attention to you.
Saving says: “I plan to revisit this content.”
Saving content on the web often takes the form of adding a site to your browser bookmarks. Some sites and browsers augment this by making your bookmarks accessible from anywhere. Other sites, like Reddit or Twitter, let you save your favorite posts for later viewing. Google lets you mark search results with a star if you found it valuable. Result: The most valuable content will be easy for you to reference. By the way, here’s a start-up opportunity: If you can index the content people save across the sites they use, you’d have a collection of the best content on the web.
There are some other interactions that I didn’t list here. Commenting is a way for users to add their voice to content. Disliking gives users the ability to disapprove of content. Liking content can be expressed as a rating or have a description attached (like Slashdot).
Question: Did I miss listing any interactions? Which interaction is the most valuable for users? Creators?


